Directorate of Education, Research and Innovation
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Glossary of Technology Terms

This glossary is to help ELHT colleagues improve communication.

Use key terms in a way others will understand:
Shared definitions let you focus on problem-solving
​(not what "it's not working" might mean).

​Use the search bar to the right to search pages on this website.

Scroll to the bottom for "Ctrl + F" advice:
How to search for a phrase on one page at a time.

Compliance
Every staff member and volunteer's obligation to fully complete their training on general safety and role-specific tasks.
Link: digital.nhs.uk/about-nhs-digital/corporate-information-and-documents/nhs-digital-s-annual-reports-and-accounts/annual-report-and-accounts-2018-19/our-regulatory-and-compliance-framework.
CST (Core Skills Training) or Core and Essential Skills
Statutory and mandatory training you are required to complete.
The core courses you must complete will depend on your role and prior learning.
Course
A collection of e-learning modules online, or any online study you do by yourself or as part of a group.

For questions about online courses, click here to see our Courses FAQ page.

ELHT
East Lancashire Hospitals NHS Trust.
Link: http://www.elht.nhs.uk.
ESR
Electronic Staff Record.
The TEL team is not part of ESR.
Link: https://my.esr.nhs.uk/.
FAQ
Frequently Asked Questions, or help pages.
Click Learning Hub help pages for more.
Internet browser
Program used to access (mostly) web addresses. Examples on desktop include:
  • Mozilla Firefox, desktop program
  • Microsoft Edge
  • Google Chrome
  • Internet Explorer (outdated)
Examples on mobile devices (like phones or tablets) are:
  • Mozilla Firefox, app (for device application)
  • Opera
  • Apple Safari
IT Self-Service Portal
ELHT IT department's issue ticketing system for hardware or software problems.
The TEL team is not part of the IT department.
Click "What should I use the IT Self-Service Portal for?" for more information.
Learning & Development Journey
A dedicated area for staff to find CPD and upskilling resources on ELHT's Learning Hub.
Link: elht-learninghub.co.uk/totara/dashboard/index.php?id=28.
Learning Hub, ELHT's
ELHT's e-learning and training system.
Link: elht-learninghub.co.uk.
Learning Hub, National / NHS
The NHS' e-learning and training system.
Link: https://learninghub.nhs.uk.
Learning Management System (LMS)
This program stores e-learning and completion data, like a teacher's record book for attendance and grades.
  • Learners use an LMS to complete courses or book sessions.
  • Managers use an LMS to check which training their team members have completed.
Pop-ups
Window or notification that appears on your device.
Click "How can I enable pop-ups to play SCORM content?" for more.
Program
A set of instructions a computer can follow to do things like write a document, print, view a web page, send an email message, edit photos, or record e-learning.
A desktop program like google chrome can be opened on its own.
This is different from a web application ('web app') you can only open online, through an internet browser like google chrome.
A comparison is that you cook food using an oven, microwave, etc, but the cooker isn't a meal itself, it just 'instructs' the food to heat up.
Record of Learning
A list of training attended, prior learning submitted, and related documents or information.
Link: elht-learninghub.co.uk/totara/dashboard/index.php?id=18.
Registered e-mail address
The contact details that ELHT's Learning Hub will use to send you automated alerts, like password reset messages or compliance updates.
Click "Which e-mail address is registered to my ELHT Learning Hub account?" for more.
SCORM content
A type of interactive e-Learning file.
Click "How can I enable pop-ups to play SCORM content?" for more.
Search engine
An online website or app on a device that searches its database for your search term.
Try different phrasing to find information, since not every website will add extra details ('metadata') to make finding things easier.
Self-declaration
Something you click or type to declare that you have completed the course (often a tickbox to act as a digital signature).
Click "How do I self-declare that I've finished a course?" for more.
Sessions
Training delivered on-site or in the same room.
Training classes may also be virtual, over Microsoft Teams (like video calls on Zoom, Skype, Discord, or FaceTime).
Subject line (for each e-mail message)
The topic or title of each e-mail. Write a relevant subject line for a faster, clearer response.
TEL
Technology-Enhanced Learning, or the TEL team.
Click our Contact Advice page for more.
Troubleshooting
Standard advice to try for any IT issue. Start with the basics, depending on the context.
Check that you are logged in, your connection has not timed out (depends on the website; save any draft text regularly before submitting it), and look at any relevant settings one at a time.

Keyboard shortcuts: clickable image / linked screenshot

Ctrl + F help

Windows keyboard shortcuts. 'File Explorer keyboard shortcuts' and 'Ctrl + F' are outlined in green and black.
Keyboard shortcuts: Press both the 'Ctrl' and 'F' keys to open a search bar (in most programs). Try it now!

Back


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Main FAQ page
  1. Logging in
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  3. Specific Courses
  4. Face-to-Face Training Sessions (or virtual)
  5. How ELHT's Learning Hub Works
  6. Sending Your Files to Us​
  7. Tips and Tricks to help us help you
Education, Research and Innovation
Working Together, Learning Together 

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  • Home
  • Departments
    • Clinical Activity Support
    • Library Services
    • Postgraduate Medical Education >
      • Foundation
    • Research & Innovation
    • Undergraduate Medical Education >
      • Medicine
    • ELHT Careers >
      • Apprenticeships >
        • Apprenticeship Toolkit
        • Apprenticeship Case Studies
        • Apprenticeship Resources
      • Career Pathways
      • Career Engagement
      • CPD
      • Cadet Nurse Scheme
      • Functional skills
      • Healthcare Assistant Recruitment
      • Work Experience >
        • Virtual Work Shadowing
        • Virtual Events Library
        • Virtual Work Experience
      • Pre-employment Programmes
      • Interview Tips
  • Who's Who
    • Structure for DERI
    • Senior Team
    • Business Support Services Team
    • Undergraduate Medical Education Team
    • Clinical Activity Support Team
    • Library and Knowledge Services Team
    • Organisational Development Team
    • Postgraduate Medical Education Team
    • Practice Education Facilitation Team
    • Placement Hub Team
    • Work Based Education Team
    • ELHT Staff Uniforms >
      • Nursing & Midwifery Uniforms
      • Doctors Uniforms
      • Allied Health Professionals Uniforms
      • Medical Students Uniforms
  • Education Resources
    • Learning Hub Help (FAQs) >
      • Log in >
        • ELHT's Learning Hub
      • Most Courses >
        • Specific Courses
      • Sessions
      • How Learning Hub Works
      • Submitting Files >
        • Appraisals
      • Contact Advice
    • Accessibility
    • Learners' Lounge
    • Glossary
  • News
  • ELHT
  • DERI Plans and Strategies