Directorate of Education, Research and Innovation
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4. Face-to-Face Training Sessions

On this page:

  • ​​How do I find a session?
    • How do I book a face-to-face session?​
    • How do I cancel a session booking?
    • How do I make a late cancellation?
  • Who do I contact for session details?
  • Where do I suggest training?

Here are similar questions in other categories:
  • Which sessions are mandatory or core?

Other help pages
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How do I find a session?

(See "How do I find a course?")

Look for the 'Search course' text box at the top-right of your page.

There will be a magnifying glass icon next to it.
(This is followed by an envelope icon, your name, profile picture and down arrow for the user menu.)

Click inside the text box to move your text cursor (where you type) there.
Type in part of the course name you are looking for.
If you type in the full name, the course may not appear if it is phrased differently.

Click the magnifying glass to search.
(You can also press the enter or return key on your keyboard.)

​The search function checks course titles as well as descriptions.

How do I book a face-to-face session?

Find a course. (See "How do I find a course?")

​
Use the search function, for example, or your Required Learning list.

Click the green course title.
(
​It becomes underlined when you hover your mouse cursor over it.)

Some courses have multiple paths for you to certify or recertify:
Click the best option for you.


Please note the access or event details.

​Choose a training option named "classroom sessions" or similar.
A pop-up will appear and the rest of the page will grey out.

Click the link "Click here to view sessions".
The new page should display a list of Future Dates and Previous Dates.

Choose a session with open booking at a time and place you prefer.
(Check a session's availability in the Event Status column.)

Press the 'Go To Session' button at the end of that session's line.

Read the confirmation page carefully.

Check that the details match what you intended to click.

To return to the list, press the "Click here to view sessions" button.
​
To confirm the booking, follow the instructions in the Sign-up box on the right.
A course with 'Classroom Training' as an option. There is an icon of an instructor pointing to a rectangle at the bottom, with 'Classroom Training' above it.
Find a course with 'Training' listed to book a session.
Classroom training option for a course. The page is greyed out by a banner with 'Click here to view sessions' linked.
Click the banner's link to see the sessions list.
A list of classroom sessions available to book.
Choose the session that works best for you.
A session sign-up page. The 'Sign-up' box on the right has a tick box, drop-down menu and 'Sign up' button.
Check your session details before booking!

How do I cancel a session booking?

Start from the dashboard.

Click the 'My Bookings' heading a
t the top of your page.

Find the booking you want to cancel.

​
If you have the booking already open,
confirm the details of the session you want to cancel.

On the right should be a box with 'Booked' in large text.

Click the smaller 'Cancel booking' link underneath it.

Choose a cancellation reason from the drop-down menu.

Press the 'Cancel booking' button​.

There should now be a green notification message at the top of your screen.

(You may need to zoom in or out to see this, depending on your settings.)
A booked session page, with 'Cancel booking' highlighted in the 'Booked' box at the right.
Check that you have the correct session's page before cancelling.
Cancel booking box. There is introductory text, then a 'Cancellation Reason' drop-down box and a 'Cancel booking' button.
Browse the listed reasons and choose the most appropriate.
Green bordered information message. It reads
This notification should appear.

How do I make a late cancellation?

Some courses only allow you to cancel a booked training session several days beforehand.

Please tell the course's listed contact if you cannot cancel the booking yourself.

For more information on the course contact, please see our Tips and Tricks help page.
(This link covers who they are, how to contact them, and where to find this information for a particular course.)

Who do I contact for session details?

Please check the specific course's start page first.
The details you need may be somewhere else or look different from how you expect it.

Check 'My Bookings' and click the course for the session you want to check.
You may need to click the specific session you are interested in to display more information.

Please call, e-mail or send a Teams chat message to the listed course contact.
​
For more information, please see our Tips and Tricks help page.

How do I suggest a training session?

Please check a few different phrasings of the training you are looking for first.
​(See "How do I find a session?" above.)

After this, e-mail your training suggestion to us at [email protected].
Write "New Course Suggestion: " and the course title in the subject line.

Best Practices

As before, please:
  1. Try partial words or other phrases as search terms.
  2. Look through the Learning & Development Journey.
  3. E-mail the course contact for course details.
​Learning Hub has more help information in Help > Userguides & Information.
​
User Guides & Other Docs: User Guides & Information (elht-learninghub.co.uk)

Terms to know

This page uses specific terms to mean certain things.
  • Course - a collection of modules online
    (For questions about online courses, 
    click here to see our Courses FAQ page.)
  • Session - training delivered on-site or in the same room
  • e-Learning (or elearning) - any online study you do by yourself or as part of a group
  • Core and Essential skills - statutory and mandatory training you are required to complete
The core courses you must complete will depend on your role and prior learning.

Back


​Click here to return to the top of this page.

Main FAQ page
  1. Logging in
  2. e-Learning Courses (online)
  3. Specific Courses
  4. Face-to-Face Training Sessions (or virtual)
  5. What to expect from ELHT's Learning Hub
  6. Sending Your Files to Us​
  7. Appraisals (yearly reviews, PDRs)
  8. Tips and Tricks to help us help you
Education, Research and Innovation
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  • Home
  • Departments
    • Clinical Activity Support
    • Library Services
    • Postgraduate Medical Education >
      • Foundation
    • Research & Innovation
    • Undergraduate Medical Education >
      • Medicine
    • ELHT Careers >
      • Apprenticeships >
        • Apprenticeship Toolkit
        • Apprenticeship Case Studies
        • Apprenticeship Resources
      • Career Pathways
      • Career Engagement
      • CPD
      • Cadet Nurse Scheme
      • Functional skills
      • Healthcare Assistant Recruitment
      • Work Experience >
        • Virtual Work Shadowing
        • Virtual Events Library
        • Virtual Work Experience
      • Pre-employment Programmes
      • Interview Tips
  • Who's Who
    • Structure for DERI
    • Senior Team
    • Business Support Services Team
    • Undergraduate Medical Education Team
    • Clinical Activity Support Team
    • Library and Knowledge Services Team
    • Organisational Development Team
    • Postgraduate Medical Education Team
    • Practice Education Facilitation Team
    • Placement Hub Team
    • Work Based Education Team
    • ELHT Staff Uniforms >
      • Nursing & Midwifery Uniforms
      • Doctors Uniforms
      • Allied Health Professionals Uniforms
      • Medical Students Uniforms
  • Education Resources
    • Learning Hub Help (FAQs) >
      • Log in >
        • ELHT's Learning Hub
      • Most Courses >
        • Specific Courses
      • Sessions
      • How Learning Hub Works
      • Submitting Files >
        • Appraisals
      • Contact Advice
    • Accessibility
    • Learners' Lounge
    • Glossary
  • News
  • ELHT
  • DERI Plans and Strategies